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HOME » WORKSHOPS » Online Sales Training Webinars
Online Sales Training Webinars
STAR online sales training webinars provide comprehensive coverage of a sales proficiency broken down into manageable and practical on-demand training sessions.
Offering a broad spectrum of sales topics, these on-demand training sessions are divided into four different series, allowing you to participate in individual sessions or the entire series.:
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- Customer Service and Support
| TAKE A TEST DRIVE: Please browse the links below to take advantage of the free online training sessions. Participating in any of the free webinars is a great way for you to learn about STAR’s sales expertise and teaching style if you are considering a live in-person workshop or a live webinar.
Registration Includes:
- Practical, skills-based sales training, on your schedule at your location!
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- Free access to one or more sessions in each series.
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- Access to your purchased sessions for up to 6 months.
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Essential Selling Skills: The Stages and Critical Tasks of Selling
(Free on-demand webinar, 47 minutes)
Is your goal is to sell more effectively to current and new customers? During this session, we provide an overview of the stages and critical tasks of selling. We also help you Identify how selling has evolved, with an emphasis on the selling skills that are now essential for sales professionals and sales support personnel.
1. Download and print the handout for this free webinar before viewing the training session..
2. Access the free session: Essential Selling Skills: The Stages and Critical Tasks of Selling
3. Access the full series: Essential Selling Skills Online Series
Sales Negotiation Skills: What Do the Best Negotiators Do?
(Free on-demand webinar, 34 minutes)
Would you like to sharpen your ability to negotiate and capture value for your company? During this session, we help you understand and emulate what the best sales negotiators do when planning and conducting a sales negotiation. Additionally, we provide key insight into how to avoid making four common mistakes made by average sales negotiators.
1. Download and print the handout for this free webinar before viewing the training session..
2. Access the free session: Sales Negotiation Skills: What Do the Best Negotiators Do?
3. Access the full series: Sales Negotiation Skills Online Series
Key Account Management: Overview and Five Sales Strategies
(Free on-demand webinar, 53 minutes)
You must be proficient at five sales strategies to succeed at key account management. During this session, we highlight why key account management is so critical to the success of most corporations, and the skills/competencies that are required to be a great key account manager.
1. Download and print the handout for this free webinar before viewing the training session..
2. Access the free session: Key Account Management: Overview and Five Sales Strategies
3. Access the full series: Key Account Management Online Series
Key Account Management: Selecting the Right Accounts
(Free on demand webinar, 39 minutes)
Can you identify the characteristics of a key account? Can you generate a list that applies to your key accounts? Participants in this session will learn how to select the right accounts to manage as key accounts.
1. Download and print the handout for this free webinar before viewing the training session..
2. Access the free session: Key Account Management: Selecting the Right Accounts
3. Access the full series: Key Account Management Online Series
Customer Service & Support: How to Wow Customers
(Free on-demand webinar, 60 minutes)
How can you exceed your customer’s expectations and provide exceptional service? In a phrase, to wow your customers! You will learn various skills and techniques to wow your customers, improve customer retention and satisfaction, and grow your business. Participants in this session will learn how to communicate to customers the “wow factors” for their company, products, and services. You also will receive some worksheets so that you can start to develop a “wow” strategy for your organization.
1. Download and print the handout for this free webinar before viewing the training session..
2. Access the free session: Customer Service & Support: How to Wow Customers
3. Access the full series: Customer Service & Support Online Series
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